Stop hiring talent until your team actually functions. That’s blunt, perhaps even slightly offensive to your HR department, but the numbers backing it up are harder to ignore. Highly engaged teams show 18% higher productivity in sales and 23% higher profitability compared to less engaged teams, according to Gallup‘s research. Meanwhile, most organisations keep throwing money at recruitment whilst the groups they’ve already assembled sit there, underperforming and mildly frustrated. Team building stops being a nice bonus somewhere between September and October when budget permits; it becomes a core operational investment, the kind that returns more than it costs.
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